RDV & CieRDV & Cie
All Features

Everything you need to manage your practice

From online booking to accounting, RDV & Cie gives you a complete toolkit built specifically for Quebec health and wellness professionals.

Get Discovered by New Clients

Get a professional page that showcases your practice and ranks on Google. Potential clients discover your services, check your availability, and book in just a few clicks — like having your own website, without the cost or complexity. Let your page work for you, around the clock.

Intuitive for You and Your Clients

Built to be simple for both you and your clients. Deactivate features you don't need and tailor the platform to your practice. Your clients get a smooth, modern booking experience.

Easy Daily Overview & Booking Notes

See all your daily and weekly bookings at a glance. Add therapeutic follow-up notes with body diagram markers after each session. Always know where you're at.

Automated SMS & Email Reminders

Reduce no-shows with configurable SMS booking reminders. Clients on the waiting list get notified automatically when a spot opens up. All booking events trigger customizable email and SMS notifications.

Complete Accounting — Income, Expenses, and fiscal reports included

Track income from bookings and bills. Log expenses with proper accounting categories. Built-in T2125 and GST/QST tax reports make it easy to communicate with your accountant — most people won't need another system.

Secure Health Questionnaires

Build a fully customizable health questionnaire for your practice. Responses are encrypted and saved with full history — when you update your form, previous answers are preserved with their original questions. Clients are automatically asked to fill it out when they book, so you always have up-to-date information before their appointment.

Two-Way Google Calendar Sync

Your bookings appear in Google Calendar automatically, and your Google Calendar events block your availability in RDV & Cie. Everything stays in sync across all your businesses.

Explore All Features

A detailed look at everything included in your subscription

Online Booking

Let your clients book anytime, anywhere — with your rules.

24/7 online booking with personalized pages and custom URLs
Configurable booking rules: max future days, min lead time, cancellation cutoff
Service grouping, categorization, and new-client-only services
Promo codes with flexible discounts and targeting options
Waiting list with preference-based notifications when spots open
Bilingual booking and cancellation policies

Smart Scheduling

A powerful calendar that keeps your day organized.

Easy daily and weekly overview of all your bookings at a glance
Buffer time before/after appointments for prep, cleanup, or travel
Blocked time management for lunch, personal time, and vacation
Drag-and-drop rescheduling with conflict detection
Multi-location support including physical locations and at-home visits
Manual booking creation directly from the dashboard

Client Management

Everything you need to know about your clients, in one place.

Complete client profiles with booking history and contact info
Configurable service notes with customizable form fields — build the exact note structure your practice needs
Customizable health questionnaire with sensible defaults — clients fill it automatically before their visit
CSV import for adding clients in bulk
Per-client email delivery log and receipt/bill history
Client archiving and account invitation workflow

Configurable Service Notes

Build the exact service note form your practice needs — no more rigid templates.

Customizable form builder — add your own sections, questions, and field types from the settings page
Multiple field types including text, dropdowns, checkboxes, and interactive body diagram
Bilingual support — French, English, or both
Version tracking — update your form anytime without affecting existing notes
Quick notes directly from the booking completion wizard

Payment Acceptance — Powered by Stripe

Accept payments from your clients through Stripe — in person, online, or on the go. Set up in minutes with no upfront costs.

Stripe Connect integration — secure, PCI-compliant payment processing with instant account setup
Payment links with custom branded payment pages — send via QR code, SMS, or direct link
Card-on-file capture at booking via Stripe Elements — secure card storage for no-show protection
Stripe Terminal WiFi readers (WisePOS E, S700) — server-driven, no app needed
Stripe Terminal Bluetooth readers (WisePad 3) — portable payments from the mobile app
Tap to Pay on iPhone and Android — accept contactless payments directly on your phone, no hardware needed
Tipping support — on terminal screens, payment pages, or in the completion wizard
No-show and late cancellation charges via saved Stripe cards with automatic bill generation
Full and partial refunds with automatic transfer reversal and bill adjustment
Real-time balance dashboard with available funds, pending transfers, and payout history
Manual or automatic daily payouts to your bank account via Stripe
Per-transaction fee breakdown — Stripe processing fees tracked and optionally auto-recorded as expenses
Square also supported — both processors can be connected simultaneously

Billing & Insurance

Professional invoicing and insurance receipts made easy.

Professional invoice creation from bookings or manually
Insurance receipt generation with professional association details
PDF generation, download, and email delivery
Bill status tracking (open, sent, paid, cancelled) with numbering sequences
Discounts, tips, delivery fees, and internal/public notes
Insurance admissibility percentage per service

Gift Certificates

Create and sell gift certificates for your services.

Service or dollar amount certificates with auto-generated codes
Customizable PDF with business branding and background image
Email delivery to buyer with PDF attachment
Redeemable during online booking or at appointment completion
Balance tracking for dollar certificates, full deduction for service certificates
Location-specific certificates with service filtering
Dollar amount certificates never expire (Quebec law compliant)

Online Boutique

Let your clients purchase gift certificates and packages directly from your page.

Public boutique page accessible without an account — clients gift in a few clicks
Fixed amount certificates ($50, $100, $150, $200) or custom ($25 to $500)
Discounted service certificates — configure which services and boutique pricing
Multi-session packages with bundled pricing and mixed services
Full personalization: recipient name, message, instant or scheduled delivery
Secure payment via Stripe Connect — money goes directly to your account
Built-in FAQ and explanations to reassure buyers

Team Management

Grow your team with flexible multi-therapist support.

Multi-therapist support — add therapists for $15/month each
Employee invitation workflow with therapist vs. assistant roles
Granular permissions for schedule, clients, bills, accounting, and settings
Per-therapist working hours, availability, and calendar colors
Service-specific therapist assignment
Per-therapist price overrides — charge a different price for the same service depending on who delivers it
Cross-business blocking for therapists at multiple practices

Communications & Marketing

Stay connected with your clients at every step.

Customizable bilingual email templates for all booking events
SMS booking reminders with configurable timing rules
SMS and email marketing campaigns with recipient filtering and scheduling
Email marketing campaigns with full WYSIWYG editor (images, links, formatting)
Reusable email templates and shared image gallery across campaigns
Every campaign is also a shareable web page — same content, viewable in a browser
Email open tracking — know who opened your campaigns and transactional emails
Track email campaign performance and attribute bookings to specific campaigns
Email delivery tracking (sent, delivered, clicked, bounced)
Unified marketing consent + automatic one-click unsubscribe footer
Template variables for personalized messages

Client Messaging

Chat directly with your clients in real time.

Real-time two-way chat between your business and your clients
Fully bilingual — clients chat in French or English
Share photos and images directly in the conversation
Clients can message you without creating an account, through a secure private link
Visitors can start a conversation right from your public profile — no sign-up required
Instant push notifications for new messages on the web and the mobile app
Automatic email follow-up when a message goes unread
Optional SMS alert with a direct link to the conversation
Rich link previews keep shared links readable

Accounting & Reports

Full financial tracking with built-in tax reports.

Income tracking from bookings and bills, plus manual entries
Expense tracking with proper accounting categories
T2125 Canadian income tax form report generation
Built-in GST/QST sales tax reports (regular, simplified, quick method)
Home office and motor vehicle expense deduction tracking
CSV import/export and PDF export of reports

Marketing Statistics

Understand your practice at a glance — what's growing, what's slipping, and where to focus.

Date-range filtered dashboard — revenue, completed bookings, new clients, and average rating with vs-previous-period deltas
Revenue trend and schedule utilization charts to spot seasonality and slow days
Booking source breakdown — see how much comes from your marketplace page, direct bookings, and email campaigns
Top clients table and at-risk client list (last seen 2–6 months ago) for win-back campaigns
New vs returning client tracking with repeat-booking rate and average days between visits
Per-therapist scorecard with utilization, bookings, revenue, ratings, and no-shows (multi-therapist businesses)
Promo code and gift certificate performance — uses, discounts given, and attributed revenue
Day-of-week × hour-of-day heatmap to identify under-used time slots — all stats respect your business timezone

Platform Experience

A modern, bilingual platform built for Quebec professionals.

Full French/English bilingual interface with automatic language detection
Responsive design for all screen sizes with dark/light themes
Public professional directory with map search and SEO-friendly URLs
Square payment integration: card-on-file, payment links, QR codes, and terminal
Quebec Law 25, PIPEDA, and CASL compliance built in
Simple all-inclusive pricing at $49/month plus $15/therapist — no upsells

Ready to drop the paper appointment book?

14-day free trial. No credit card. Set up your practice in minutes.

Up and running in 15 minutesCreate your services, add your clients and start accepting bookings today.
Hosted in QuebecYour data stays here, fully compliant with Law 25.
Bilingual supportA Quebec-based team at your service in French and English, with replies in under 4 hours.